| My Account |
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| How do I create an account? |
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1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
| How do I edit my account information? |
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Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information. |
| How much is my shipping? |
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Ship your entire order for only $5* November 4-22, 2009.
*Ground shipping for $5. Offer excludes Marquette Furniture, Custom Watches & Diploma Frames, shipped directly form manufacturer.
Shipping is automatically calculated prior to submitting your payment
information. Simply add items to your cart and proceed to the Checkout
page where you will be offered Shipping Method choices and their
prices. Shipping and handing charges are based on the weight of the
product being sent. We generally ship most orders within 72 hours of
receiving your order, unless otherwise noted on the product.
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| I forgot my password. |
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Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. |
| How do I return my product? |
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Please click here for more information on returning an item. |
| I received the wrong product. |
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If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product. |
| What is your return policy? |
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Unworn apparel and most items may be returned within 60 days of delivery for a full refund
of the purchase price or exchange. Returns may be sent to us or
returned to The Marquette Spirit Shop in Milwaukee.
For convenience during the holiday season, the return
period has been extended. Items purchased between October 1st and
December 31st have until January 31st for return.
For more information see - How do I return my product? |
| When will my order ship? |
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Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. |
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